Effective Date: 03/01/2025
At HOM Digital (https://homdigital.in), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and purchase our electronic products, including smartphones, chargers, cables, wires, and other related items. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information from users of our website:
1.1 Personal Information
Personal information is data that identifies you as an individual. We may collect the following types of personal information when you use our website:
- Contact Information: Name, email address, phone number, shipping address, and billing address.
- Payment Information: Credit card details, bank account details, or other payment information (collected via secure third-party payment processors).
- Account Information: Username, password, and preferences related to your user account.
- Transaction Information: Details of products purchased, shipping information, and order history.
- Device and Usage Information: IP address, browser type, operating system, pages visited on our website, time spent on the site, and other usage data. This information may be collected via cookies and other tracking technologies.
1.2 Non-Personal Information
Non-personal information is data that cannot be used to identify you. This may include aggregated data or general information about your usage of our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons, tags, etc.) to enhance your user experience, track site activity, and analyze trends. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders, including payment and shipping.
- Customer Support: To respond to your inquiries, provide customer support, and assist with returns, exchanges, or product information.
- Improving Our Services: To analyze website usage, improve site functionality, and tailor product offerings and recommendations to you.
- Marketing and Promotions: To send you promotional emails, newsletters, or special offers (you can opt-out at any time).
- Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our terms of service.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties except as described below:
- Third-Party Service Providers: We may share your information with third-party vendors and service providers who assist in operating our business, including payment processors, shipping companies, and email service providers. These providers are contractually obligated to protect your data and use it solely for the purposes for which it was provided.
- Legal Requirements: We may disclose your personal information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or notice on our website if such a transfer occurs.
4. How We Protect Your Information
We take reasonable measures to protect the personal information you provide to us. These measures include:
- Encryption: Payment transactions are processed through secure, encrypted channels using SSL (Secure Socket Layer) technology.
- Access Controls: We limit access to your personal data to authorized personnel only.
- Security Features: We maintain a variety of security technologies to protect your information from unauthorized access, alteration, or destruction.
However, please be aware that no security system is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access, correct, or update your personal information at any time by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any email we send or by contacting us at support@homdigital.in.
- Delete Your Data: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Cookies Management: You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your browser and track certain information. We use cookies for the following purposes:
- Essential Cookies: These are necessary for the functioning of the website, such as enabling you to log in to your account and make purchases.
- Performance Cookies: These help us analyze how visitors use our website, such as which pages are visited most frequently.
- Functionality Cookies: These allow us to remember your preferences (e.g., language selection, etc.) and provide a personalized experience.
- Advertising Cookies: These help us deliver relevant ads to you based on your browsing behavior.
You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
9. International Data Transfers
If you are located outside of India, please be aware that your personal information may be transferred to, and processed in, India, where our servers are located. By using our website, you consent to the transfer of your data to countries outside of your jurisdiction, which may have different data protection laws. Please ensure that you are comfortable with this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
HOM Digital
Email: support@homdigital.in
Phone: 7070310116
Address: Marketing Complex Dama, Dama, Godda, Jharkhand, 814153
Website: https://homdigital.in